Scam or phishing emails from eNFACT with the subject eNFACT Case #29018, or similar subject, are circulating. The email lists bogus suspicious activity and transactions and inlcudes links to phishing websites.
The email is a scam and should be deleted.
eNFACT is a fraud detection service. If potential fruadulent activity is suspected, you may be called by eNFACT but you will not be asked to verify suspicious transactions by email.
You should never respond to unsolicited emails that:
Ask you to verify your card or account number; such emails are not sent by legitimate businesses.
Link to websites; such sites can look legitimate but may collect data or
copy spy-ware on your computer.
News Stories: The Zeus Trojan Returns - January 2012
The latest strain of the ID-theft malware, called Gameover, begins as a phishing scheme with spam e-mails — purportedly from the National Automated Clearing House Association (NACHA), the Federal Reserve Bank, or the Federal Deposit Insurance Corporation (FDIC) — that leads to malware infection and eventual access to the victim’s bank account. Full article at www.zdnet.com
The NACHA, Federal Reserve Bank and the FDIC do not send email requests for confidential information such as online banking user name and password. Do not ever share your account or login information with an unknown or untrusted source. Immediately delete suspicious or unsolicited emails, do not open attachments or click on any links.
At Islanders Bank we take the security of your account(s) very seriously. As your bank, we are committed to protecting your personal information. As a general business practice, we will not ask for sensitive, personal or confidential information by unsolicited email.
If you have any questions or concerns about any unsolicited email that you receive from Islanders Bank, please send an email to mybank@islandersbank.com
*IMPORTANT: Internet email is not secure. Unlike Online Banking, it does not use SSL encryption. Please do not send sensitive information, i.e. your account numbers, credit card numbers, social security numbers, other account information via email.
To send emails containing account information, use the Secure Message Center available via Islanders Bank's Online Banking or contact us.
