Islanders Bank
Customer Privacy Policy and Notice
The Opportunities You Deserve, the Privacy You Expect
Banner Corporation and its affiliates, Islanders Bank, Banner Bank, Community Financial Corporation, and Northwest Financial Corporation respect and value your personal privacy and your personal information. Our goal is to serve you and meet your financial needs in the most effective and convenient way possible and to ensure that information you share with us or we gather about you remains confidential. To offer you the opportunities you deserve as a Islanders Bank customer, we find that sharing limited amounts of your personal information within Islanders Bank and with well-respected, carefully selected business partners enables us to offer you personalized products and services at lower costs and/or with greater convenience than would otherwise be possible. Islanders Bank does not sell customer information to any third-party marketer. Information We Gather and Disclose In order to provide financial products and services to you, protect your account from fraud, and comply with government regulations, we collect and maintain a range of customer data including nonpublic personal information about you from the following sources:
Information we receive from you on applications or other forms, such as your name, address, phone number, Social Security Number, assets, income, and debts.
Information about your transactions with us, our affiliates or others, such as your account balance, payment history, parties to transactions, and overdraft history.
Information about your online banking activity, such as your account transactions, bill payments, and applications for products and services, as well as information about our online communications with you.
Information we receive from consumer reporting agencies, such as your creditworthiness or credit history.
Information we receive from outside sources regarding their relationships with you or verifying representations made by you, such as banking history, loan or deposit balances, employment history, or property insurance coverage.
We disclose nonpublic personal information to third parties, such as credit reporting agencies, federal and state regulators, and loan investors, in order to do business with you or as permitted by law. We may also share nonpublic personal information with companies that perform services on our behalf, such as vendors who prepare monthly statements, process checks, or provide support of one or more of our products or services. These business partners contractually agree to keep your information confidential and not to use it for any other purpose.
Sharing With Financial Service Providers and Joint Marketing Partners To make products or services that we believe may meet your financial needs available to you, we may share all of the information we collect as described in "Information We Gather and Disclose" to companies that perform marketing services on our behalf or to affiliates with whom we have joint marketing agreements.
Affiliate Information Sharing Under the law, Islanders Bank is permitted to share certain information with our affiliates. We may only share information about our transactions and experiences with you, such as your account balance, payment history, parties to transactions and overdraft history. Please be advised that no opt out rights apply to our sharing this information with our affiliates. Your Opt Out Choices – You Have 2 Opt Out Options 1. Affiliate Marketing - Unless you request otherwise, we may also share all of the other information we collect among our affiliates. Our ability to share information with our affiliates helps us to more easily provide you with quality products and services to meet your financial needs and goals. You may limit our affiliates from marketing their products and services to you based on information we share with them. Your decision to limit marketing offers from our affiliates will not expire unless you revoke it in writing. This limitation does not apply in certain circumstances, such as if you currently do business with one of our affiliates or if you ask to receive information or offers from them. 2. Non-transaction and Experience Information -You may request that other information, such as application information, consumer report information and information from outside sources not be shared with our affiliates. Information is shared among Islanders Bank affiliates to complete applications for new products or services that you request, thereby saving you time and eliminating the inconvenience of you having to make multiple applications for products or services. You have the right to limit affiliate marketing offers and ensure that other information is not shared among our affiliates. If you prefer that we do not share marketing or other information with our affiliates, you may opt out of either or both of these disclosures by contacting your local branch:
Friday Harbor 360 378-2265
Orcas Island 360 376-2265
Lopez Island 360 468-2295
Or you can write to us at P.O. Box 909 , Friday Harbor , WA 98250
Once you have opted out, you will not need to do so again. Your choices remain in effect until you tell us otherwise with written notice. Your opt out will apply to all accounts you hold individually and to all accounts you hold jointly with other persons. Your opt out will not apply, however, to any accounts your joint account holders hold individually or jointly with persons other than you, If your joint account holders wish to opt out as to such other accounts, they will need to submit a separate opt out request. Since marketing programs may already be in progress, it may take up to 45 days for your opt out to be fully effective.
Nonpublic Personal Health Information We occasionally receive limited medical information if a customer files a claim to apply for benefits under our credit insurance or our debt protection coverage products. We do not share medical information except to process such transactions or service customer requests related to these products.
Our Security Procedures We take prudent steps to safeguard customer information. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal and state standards to guard your nonpublic personal information.
Islanders Bank & Affiliate Web Sites
You can browse our public web sites anonymously by choosing not to provide us with any personally identifying information, such as your name or e-mail address, during your visits to our sites. However, we may use standard software to collect non-identifying information about visitors, such as:
Date and time our site was accessed
New or returning visitor
IP address (A numeric address given to servers connected to the internet)
Web browser used
City, State, Country
Zip code entered in a location search
Whether the Spanish language option was selected
This general information enables us to serve you better by continually improving our web site and making it even more convenient. Visitors may elect to provide us with personal information via e-mail. This information is used internally, as appropriate, to handle the sender's request. It is not disseminated or sold to other organizations. Former Customers We will continue to adhere to Islanders Bank's privacy policies and practices, as amended from time to time, even if you are no longer a customer.
Who Should You Contact with Questions?
If you have questions about our Privacy Policy, please call Islanders Bank at 360 378-3658 and ask for the Compliance Department or write us at:
Islanders Bank
Attn: Compliance Department
PO Box 909
Friday Harbor, WA 98250
We will be glad to answer your questions.
Because of Islanders Bank's high commitment to confidentiality of customer information, all comments relating to our privacy policy will be forwarded directly to our Privacy Officer for prompt consideration.
